Kokusai 21 International Hotel

Hotel facilities (Room etc.) was excellent, staff were very helpful and friendly. Excellent that they now have a free shuttle bus to the station and return. Beds were very comfortable and couldnt believe the size of the rooms, they were huge (we had the Presedential Suite)

We loved our stay at this hotel. The hotel room was clean, comfortable and more spacious than most in Japan. The staff were friendly & helpful and the hotel shuttle bus ran frequently to and from the hotel and Nagano Station which was much appreciated. The breakfast was delicious with a wide variety of both Japanese and Western food. We also enjoyed a late afternoon drink in the stylish Barberry Lounge cafe. We were impressed with the attention to detail of all the staff and appreciated the large and beautiful flower arrangement in the foyer of the hotel. It was fabulous value for money.

Our stay was excellent. I posted a video on IG @chels_is_elsewhere! If you're looking to do some sightseeing around Nagano, Hotel Kokusai 21 is perfectly located about 5 minutes driving from JR Nagano Station, 7 minutes driving from Zenkoji, and like 5 minutes from Uruoikan Onsen. They have a shuttle bus that runs multiple times a day to each of these locations, but you could also take a cheap taxi or walk on a nice day from the hotel to any of these places. We stayed in a suite and it was so spacious. The views were also great! The bathtub was large and had a small tv to watch while bathing, which was cool. Staff kept our bags after checkout so we could do a little more sightseeing before leaving Nagano. We also had dinner one night at the Italian restaurant in the basement, and it was very good and well-priced. I liked everything about this hotel and wish I could have stayed longer.

The staff was excellent, great service and very prompt in any assistance that we would ask. We got excellent views of the mountain from our room and that was fabulous. Loved the snow experience

I absolutely loved this accomodation. The staff were incredibly kind and helpful, even allowing us to order food when there was an event downstairs and the restaurant was closed. The courtesy bus took us to and from the train station which was incredibly convenient when travelling with large luggage. There are plenty of restaurants nearby and downstairs. The room was spacious and had excellent heating and beds, with cleaning offered daily. The TV allowed the use of screen sharing, casting and YouTube, which allowed us to watch English-speaking movies and shows, which we loved. My partner and I agreed this was our best accommodation in Japan!